Importify

Privacy Policy

Last updated: December 2, 2025

1. Introduction

NUVIO CONSULTING - FZCO ("we", "our", or "us") operates Importify (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • Email address
  • Name
  • Company name
  • Billing information (processed securely through third-party payment processors)
  • Shopify store credentials and API access tokens

2.2 Usage Data

We collect information about how the Service is accessed and used. This Usage Data may include:

  • Your computer's IP address
  • Browser type and version
  • Pages you visit on our Service
  • Time and date of your visit
  • Time spent on pages
  • Unique device identifiers

2.3 Product Data

When you use our Service to import products, we process and store:

  • Product information (titles, descriptions, images, prices)
  • Import batch information
  • Source URLs of imported products
  • Generated content and translations

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information to improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To process your transactions and send transaction notifications
  • To generate AI-powered product content and translations

4. Data Storage and Security

Your data is stored on secure servers provided by Supabase. We implement industry-standard security measures to protect your data, including:

  • Encryption in transit and at rest
  • Secure authentication mechanisms
  • Regular security audits
  • Access controls and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Third-Party Services

We use third-party services that may collect information used to identify you:

  • Shopify: To connect to your store and manage products
  • Supabase: For data storage and authentication
  • OpenAI: For AI-powered content generation
  • Payment Processors: For processing subscription payments

6. Data Retention

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

Usage Data is generally retained for a shorter period, except when used to strengthen security or improve functionality.

7. Your Data Protection Rights

You have the following data protection rights:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restrict Processing: Request restriction of processing your data
  • Object: Object to our processing of your data
  • Data Portability: Request transfer of your data

To exercise these rights, please contact us using the contact information below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

NUVIO CONSULTING - FZCO
Building A1, Dubai Digital Park
Dubai Silicon Oasis, Dubai
United Arab Emirates